How to contact CodeRabbit Support

Last updated: June 18, 2026

Context

There are several ways to contact CodeRabbit Support. This article outlines the different channels, such as the web form, email, and the in-app help center.

Note that these support channels are intended for customer support related to CodeRabbit products and services. Unrelated requests may be subject to significant delays.

Answer

Recommended: The CodeRabbit in-app help center is available in the CodeRabbit app. Access it by clicking your profile in the lower-left of the CodeRabbit app UI. Then click Contact Support to open the in-app help center, where you can chat with our AI agent, submit a ticket, or submit a feature request. This is the most effective way to reach the support team.

The Contact Support web form is on CodeRabbit's public website.
Email support is available at support@coderabbit.ai.

Shared Slack channels are available for Enterprise customers. Contact your Customer Success Manager if you do not have a shared Slack channel and wish to set one up.
1. Note that starting a Slack thread does not automatically raise a ticket. To raise Slack thread as a ticket, participants should tag @CodeRabbit Support in the thread or add the ticket 🎫 emoji to the conversation.