Where do I find my Support Code?

Last updated: June 5, 2026

Context

The Support Code is used to validate a customer's current support tier, enabling the CodeRabbit Support team to provide the appropriate level of service in accordance with our SLA.

Answer

  1. Log in to the CodeRabbit UI

  2. Make sure the correct org is checked

    image.png
  3. Navigate to Account Settings → Subscription and Billing

  4. Your Support Code will be displayed on this page

    image.png